bet 77 Privacy Policy

This Privacy Policy ("Policy") applies to all services offered by the bet 77 platform ("we", "our"). This Policy informs you — our registered user or visitor — under what circumstances bet 77 collects your personal information, how it is stored, and for what purposes it is used.

By using the bet 77 website or mobile app, you are considered to have agreed to the terms of this Policy. The platform is intended only for individuals aged 21 (twenty-one) or older. If you are below this age, please refrain from using our services.

bet 77 may collect and process the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID number or passport number (when required for identity verification)
• Email address and mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, or Rocket number or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Summary information on betting activity

2.3 Technical Information

• IP address and device identifier
• Browser type and language settings
• Operating system and device model
• Login time, session duration, and navigation patterns

2.4 Communication Information

• Content of messages you send via live chat or email support
• Information submitted as complaints or feedback

bet 77 collects information in several ways:

• Registration form: Information you provide when creating an account is stored directly.
• Transaction processing: During deposits or withdrawals, required information is automatically retrieved from the payment method.
• Cookies and log files: Technical information is collected automatically when you access the bet 77 platform.
• Support communications: Messages you send via our 24/7 live chat or email are retained.
• Third-party sources: Where necessary for identity verification, information may be verified through trusted third parties.

bet 77 uses your collected information for the specific and legitimate purposes listed below:

4.1 Account Management

Identity information is used to create, verify, maintain, and secure your account. Transactions may be restricted until identity verification is complete.

4.2 Financial Transactions

Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is not used for any purpose beyond transferring funds.

4.3 Customer Service

Contact information is used to communicate with you effectively, resolve complaints, and provide support.

4.4 Security and Fraud Prevention

Technical information is analysed to detect and prevent unauthorised access, fraud, or suspicious activity on accounts.

4.5 Service Improvement

Analytical data is used to improve platform performance and refine user experience. No information is personally identified in this process.

4.6 Promotional Communications

With your consent, bet 77 may send information about bonus offers or new games. You may opt out of these communications at any time.

bet 77 does not sell your personal information to third parties for commercial purposes. However, limited information may be disclosed in the following circumstances:

• Payment processors: Minimum necessary information is shared with trusted payment partners to complete transactions.
• Identity verification services: Information may be sent to reliable verification agencies as part of the KYC process.
• Technology service providers: Software or cloud service partners required to operate the platform.
• Legal obligations: Information may need to be disclosed in response to a court order or lawful demand from a competent authority.
• Business restructuring: Information may be transferred in the event of a company merger or acquisition; however, this Policy will remain in effect in such cases.

All third-party partners are contractually bound to uphold bet 77's privacy standards.

bet 77 uses cookies and similar tracking technologies. A cookie is a small data file stored in your browser.

6.1 Essential Cookies

These are necessary for the basic functioning of the platform — maintaining login sessions, verifying security tokens, and so on. These cookies cannot be disabled.

6.2 Analytics Cookies

These are used to analyse site usage patterns, helping us improve our services. You can disable them from your browser settings.

6.3 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to not work properly.

bet 77 has implemented industry-standard security measures to keep your information safe:

• SSL/TLS encryption: All data transferred between your browser and our servers is encrypted.
• Secure data storage: Stored information is kept on encrypted and secured servers.
• Access controls: Only authorised staff can view personal information, and only for specific responsibilities.
• Regular security audits: Systems are reviewed regularly to identify vulnerabilities.
• Two-factor authentication: OTP verification is available to add an extra layer of security to your account.

You have the following rights over your own information on the bet 77 platform:

8.1 Right to Access

You can find out what information bet 77 holds about you. You may request a copy of this information from our support team.

8.2 Right to Correction

If your account contains incorrect or incomplete information, you can request that it be corrected.

8.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You have the right to object to certain uses of your information — in particular, promotional communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team. We will process your request within a reasonable time.

For more information on responsible betting and your account, detailed guidance is available on our Responsible Gaming page.

bet 77 retains your information only for as long as necessary:

• Active accounts: All information is retained for as long as the account remains active.
• Closed accounts: Financial transaction and identity-related information may be retained for a set period after account closure in accordance with legal obligations.
• Analytical data: Anonymous or aggregated analytical data may be kept for an extended period, but contains no personal identifiers.
• Support records: Customer service communications are retained for a maximum of five years.

bet 77 strictly does not provide services to anyone under the age of 21. Our platform does not knowingly collect any personal information from minors.

If we are informed that a minor has used our platform, we will immediately suspend that account and delete all associated information. Parents or legal guardians may notify our support team in such cases.

bet 77 reserves the right to update this Privacy Policy from time to time. When changes are made:

• The "Last Revised" date at the top of this page will be updated.
• For significant changes, registered users will be notified by email or through the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated Policy.

To learn more about bet 77, visit our About Us page, which describes the platform's goals and operations.

If you have any questions, requests, or complaints about this Privacy Policy, please get in touch with us:

• Live Chat: 24/7 direct support is available in Bangla and English.
• Email: [email protected]

We usually process your requests on business days. For urgent privacy matters, live chat is the fastest way to reach us. You may also find answers to general questions in our FAQ section.